Helmet Tracker LLC Privacy Policy
Effective Date: August 8, 2025
Helmet Tracker LLC (“we,” “our,” or “us”) is committed to protecting the privacy and data of our users, including athletic directors, equipment managers, coaches, and school administrators. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, software products (EquipmentOps, EquipmentOps Essentials), and related services (collectively, the “Services”).
1. Information We Collect
Account & Identity Information
- Name
- Organization name
- Email address
- Phone number
We use this information to set up your account, send communications, and provide support.
Payment Information
We collect PO numbers, billing addresses, and payment details. Credit card data is securely processed by a third-party and never stored on our servers.
Communications
We store emails and inquiries for support and reference.
Website Usage Data
We collect analytics data (e.g., IP address, browser type) to understand usage and improve our services.
Voluntary Information
We may retain survey responses and other optional information you provide.
2. Use of Your Information
We use your information to operate our Services, send updates, provide customer support, and comply with legal requirements.
3. Sharing of Information
- With your permission
- With subprocessors (see Section 7)
- When required by law
- During business transfers (e.g., merger or acquisition)
We do not sell your personal data.
4. Your Rights
Under GDPR (Europe)
- Access
- Correction
- Erasure (“right to be forgotten”)
- Portability
- Objection or restriction
- Complaint to authorities
- Freedom from automated decision-making
Under CCPA (California)
- Right to know what we collect
- Right to delete your data
- Right to opt out of sale (not applicable)
To exercise your rights, email us at info@helmettracker.com.
5. Cookies and Tracking Technologies
We use cookies and similar tools for analytics, personalization, and improving website performance. You can manage cookies via your browser settings.
6. Data Security
Your data is protected via:
- SSL/TLS encryption during transmission
- Encryption at rest
- Monitored access logs
7. Subprocessors
We work with the following U.S.-based subprocessors:
- Google Cloud Platform
- Insightly
- Help Scout
- Asana
- Intuit
- Zapier
- Smart Info Technologies
8. Data Retention
We retain your data as needed to fulfill services, legal obligations, or support requests. You may request deletion at any time.
9. Data Location & Transfers
Our services operate in the U.S. By using them outside the U.S., you consent to the transfer and storage of your data in the United States.
10. Law Enforcement Requests
We only release data with a valid court order. Where allowed, we notify affected users.
11. Changes to This Policy
We will notify users via email or our site of any material updates. Please review this policy periodically.
12. Contact Us
Email: info@helmettracker.com
Phone: 855-435-6388